This Privacy Policy outlines how Dimez Industries (the “Website” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Website.

Collecting Personal Information

When you visit the Website, we collect specific information about your device, your interaction with the Website, and information necessary to process your purchases. We may also gather additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual, as detailed below.

  • Device Information

    • Collected Information: Web browser version, IP address, time zone, cookie information, site or product views, search terms, interactions with the Website.
    • Purpose: To accurately load the Website for you and perform analytics to optimize our Website.
    • Collection Method: Automatically collected via cookies, log files, web beacons, tags, or pixels.
    • Disclosure: Shared with our processor Shopify.

  • Order Information

    • Collected Information: Name, billing and shipping addresses, payment details (including credit card numbers), email address, phone number.
    • Purpose: To fulfill our contract by providing products or services, processing payments, arranging shipping, and for communication.
    • Collection Method: Directly from you.
    • Disclosure: Shared with our processor Shopify.

  • Customer Support Information

    • Purpose: To provide customer support.
    • Collection Method: Directly from you.
    • Disclosure: Email, CRM, Orders.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Our online store is powered by Shopify. You can read how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, visit the NAI’s educational page.

Using Personal Information

We use your Personal Information to provide services, including selling products, processing payments, shipping, and sending updates on products, services, and offers.

Retention

Your Personal Information is retained unless and until you ask us to delete it.

GDPR

Residents of the EEA have rights to access, port, correct, or erase their Personal Information. Contact us to exercise these rights.

CCPA

California residents can access, port, correct, or erase their Personal Information. Contact us to exercise these rights or designate an authorized agent.

Cookies

We use cookies to optimize your experience on our Website and provide our services. You can manage cookies through your browser settings.

Do Not Track

Our data collection and usage practices do not change when we detect a "Do Not Track" signal from your browser.

Changes

This Privacy Policy may be updated to reflect changes in practices or for other operational, legal, or regulatory reasons.

Contact

For more information, questions, or complaints, contact us via email at dimezindustries@gmail.com

Last Updated: March 1st, 2024 

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